Frequently Asked Questions

Find answers to common questions about the1page

Getting Started

What is the1page?
the1page is where fans directly fund the artists they actually listen to. One $5/mo subscription streams the full catalog, and it is split across the artists you played that month by your real listening time, never a global pool (patent pending). Artists keep everything else on one page too: fan club, merch, tickets, tips, and direct messages.
How do I join the1page?
Artists: we're in private beta — apply from the homepage and a human reviews every application (no bots, no spam catalogs). Fans: create a free account any time, no invite needed; you only pay if you subscribe, tip, or buy something.
What does the1page cost?
Creators pay nothing — uploads, fan club, merch, ticketing, and payouts are all free, with no monthly fee. Fans get a free account; the $5/mo streaming subscription is optional, and a 5% platform fee is added on top of tips and purchases — on top, so a $10 tip still delivers the full $10 to the artist.
Will the1page license my music?
Never without your permission. the1page licenses a song for sync only if you opt that song in yourself and sign the separate Sync Licensing Agreement, and nothing is opted in by default. The license you grant by uploading covers streaming your music and paying you; it does not include synchronization rights or any right to license your content to third parties.
If the subscription price goes up, does mine go up?
No. Your price is locked at whatever you subscribed at, for as long as your subscription stays active — a price rise only applies to subscriptions started after it. (If your subscription ends and you start a new one later, you'd start at the price current then. Sales tax and card-processing costs sit outside the lock, because neither is ours to set.) And the platform's own cut is a flat 50 cents of the $5 — two quarters, not a percentage — so a price change can't quietly grow it; if that number ever changes, we announce it publicly before it takes effect. Both commitments are written into our terms, not just stated here.

Payments & Payouts

How do streaming payouts work?
One $5 fan subscription splits across the artists that fan listened to that month, in proportion to actual listening time, through our patent-pending payout system. A fan who listened 70/30 across two artists splits their $3.50 artist share $2.45 and $1.05; money routes directly to each artist, never into a global pro-rata pool. Subscription splits release after a 45-day dispute window; tips and merch settle immediately.
How do I receive tips?
Connect your Stripe account in the Payout Account settings. Once connected, fans can tip you directly through your profile. Tips are processed securely through Stripe and deposited to your bank account based on your payout schedule.
What are the fees?
Creators: $0 monthly, and no percentage cut of your tips or fan-club subscriptions. Fans pay a 5% platform fee (3% platform + 2% referral or brand share) on top of what they buy, plus card processing when they pay by card. Digital sales add a small flat fee on top of the 5% ($0.10 per single or digital product, $0.25 per album), so you keep 100% of the price you set. Tickets priced $10 or more add $0.50 per ticket on top. Print-on-demand merch has a small flat amount on top of production cost: you set the price and keep the markup. The $5 streaming subscription is the one revenue we share: at least $3.50 goes to the artists that fan actually played via time-proportional payouts (patent pending), up to $1 to the people who brought that fan in ($0.50 to whoever referred them, $0.25 to the artist who recruited that referrer — a Founding Artist keeps the full $1, double — and every cent nobody claims rolls into the artist pool), and the last 50 cents of the $5 — two quarters — runs the platform.
When do I get paid?
Tips and merch settle immediately and pay out on your Stripe schedule (daily by default). Streaming subscription splits release after a 45-day dispute window, then pay out the same way. You can view your payout schedule and history in your Stripe dashboard.
Can I split revenue with bandmates, a manager, or a label?
Yes. You can share streaming, album-sale, tip, and fan-club revenue with collaborators, band members, a manager, or a label — each at a percentage you both agree to. Nothing is shared until they accept, splits apply only to earnings going forward, and each person is paid directly to their own account. Merch profit and crypto payments aren't split.

For Fans

What's the difference between the $5 subscription and an artist's $3 fan club?
They're two different things. The $5/mo the1page subscription unlocks streaming of the full catalog, and it routes to the artists you actually listen to, split by listening time (patent pending). A fan club is per-artist: $3/mo straight to that one artist for exclusive posts, perks, presales, and direct messages. Many fans have both — the subscription to listen, a fan club to back their favorite.
What audio quality do I get?
Without a subscription: short previews of any track. With the $5 streaming subscription: full tracks at 320kbps. Fan club members get lossless FLAC for that artist's music where the artist uploaded it, and so does anyone who buys the album.
Can I use the1page music in my videos?
Listening on the1page is personal. Using a song in your own content, like a video, a podcast or an ad, needs a license from the artist who owns it. A subscription, a purchase or a share video doesn't give you one.

Account Management

How do I customize my profile?
Go to Profile Edit in your dashboard to customize your display name, bio, profile photo, cover photo, and social links. Your profile is what fans see when they visit your page, so make it engaging!
Can I change my username?
Yes, you can change your username in Profile Edit. Keep in mind that this will change your public URL (the1page.com/username), so update any links you've shared. Your old username becomes available for others to claim.
How do I delete my account?
Visit Account Deletion (also linked from Settings). It goes straight to deletion: review the consequences, confirm once, and the account is permanently removed — active subscriptions are cancelled so nothing keeps billing. Withdraw any pending balance first.

Features

Can I sell merchandise?
Yes — print-on-demand through Printful, with no inventory to hold: a fan orders, Printful prints and ships, you keep the markup. Hundreds of products, multi-color designs with per-color mockups, all sold directly from your profile.
How do events and tickets work?
Create events — shows, meet-and-greets, streams — in the Events section with prices, capacity, and details. You can also run fan-club presales and controlled resale. Manage attendees and check-ins from your dashboard.
What is NAV?
NAV is the Artist Development AI built into every artist account. Press the backtick key (`) anywhere on the platform to open it — navigate, ask questions about your numbers, and run actions from one overlay. It knows your career stage and helps across both the platform (fan club, streaming, payouts, referrals) and the craft (release strategy, EPK, collabs, monetization mix).
What are widgets?
Widgets are embeddable tools you can add to your website or streaming overlay. Options include tip buttons, QR codes for mobile tipping, latest supporters feeds, and event calendars. Get embed codes in the Widgets section.
Can I see analytics?
Yes! The Analytics page shows charts for tips over time, profile views, revenue breakdowns, top supporters, traffic sources, and stream-by-stream listening data. Use these insights to understand your audience.
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